Leasing Consultant (Louisville Portfolio)

*SIGN ON BONUS ELIGIBILITY!* *HOUSING DISCOUNT!*

The Leasing Consultant initiates and coordinates all phases of apartment leasing.  The primary objective is to assist the Property Manager in generating satisfactory cash flow, positive resident relations and optimal resident retention.

Core Competencies

Communication

Computer and Technical Skills

Conflict Management

Listening

Marketing and Community Knowledge

Organization of Work

Sales Skills

Teamwork

Training/Education

High school diploma or equivalent

Valid Driver’s License and reliable private transportation

Experience/Skills 

Minimum two years of progressively responsible sales related experience

Special Requirements

High degree of professionalism

Exceptional leadership, management, communication and collaboration skills

Transparency, reporting and sharing of information effectively across all departments

Results oriented and solution focused

High degree of accountability and ownership

Excellent judgment and decision-making skills

Excellent organizational and time management skills including ability to multitask, prioritize and meet changing deadlines

Excellent internal and external customer service skills

Excellent computer skills, with emphasis on Microsoft Office; Yardi a plus

• Reports to Property Manager and Assistant Property Manager.
• Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.
• Conducts apartment and general property tours, greets prospective residents, accepts applications and deposits, processes application, and follow-up of all prospective residents.
• Furnishes and explains written and on-line application process material and applications to prospective residents.
• Screens, interviews, and notifies applicants of their acceptance or denial in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.
• Conducts market surveys.
• Assists with renewals following the established policies and guidelines.
• Assists the Property Manager in maintaining all aspects of property operations. The Property Manager will generally assign primary areas of responsibility (which may change over time), to ensure that the Leasing Agent receives continually training concerning each aspect of operating the property.
• Ensures the office, business center, clubhouse, models, target apartments and market ready apartments are in perfect condition. Cleans, vacuums and dusts as needed.  Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff.  Inspect move-outs and vacancies.
• Makes community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.
• Accepts checks, and certified checks for daily deposits. Assists residents with on-line payment system as needed.
• Timely reporting of any property loss on liability related incidents to the insurance company.
• Comply with all local, state and federal regulations as well as all company policies and procedures.
• Responsible for all other duties as assigned by supervisor.

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