Assistant Property Manager (Monon Living)

*SIGN ON BONUS ELIGIBILITY!* *HOUSING DISCOUNT!*

The Assistant Property Manager is responsible for assisting the Property Manager with the overall management of the property. Along with the Property Manager, the Assistant Property Manager generates satisfactory cash flow, positive resident relations and optimal resident retention.

Core Competencies

Change Management

Communication

Computer and Technical Skills

Conflict Management and Resolution

Organization of Work

Result Focus

Sales Skills

Teamwork

Training/Education

High School Diploma or equivalent

Valid Driver’s License

Associate or bachelor’s degree a plus

Experience/Skills 

Minimum three years of progressively responsible sales / customer service experience or management experience

Experience in budget planning and expenses monitoring

Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations

Proficiency in Microsoft Office including Outlook, Word, Excel and Power Point

Proficiency in Yardi a plus

Experience in property management a plus

Special Requirements

High degree of professionalism

Exceptional leadership, management, communication and collaboration skills

Transparency, reporting and sharing of information effectively across all departments

Results oriented and solution focused

High degree of accountability and ownership

Excellent judgment and decision making skills

Excellent organizational and time management skills including ability to multitask, prioritize and meet changing deadlines

Excellent internal and external customer service skills

• Performs all functions related to residency inquiries including telephone and in-person inquiries and maintaining records of the inquiries.
• Processes confidential or other paperwork relating to residents in a timely manner.
• Leases apartment homes. Included in the overall responsibility of leasing apartments is handling telephone inquiries, greeting future residents, conducting tours, taking/processing applications and deposits, following up with all future residents, and ensuring that leases are renewed on a timely basis.
• Screens, interviews, and notifies applicants of their acceptance or denial as residents in accordance with company procedures, Equal Housing Opportunity (EHO) requirements and any applicable program regulations.
• Conducts market surveys and makes marketing recommendations based on an analysis of the surveys (as required).
• Conceives, develops and helps implement promotional ideas (as requuird).
• Completes weekly traffic analysis reports and other reports as required.
• Makes community contacts with employers, real estate agencies and others as part of the corporate and community outreach program.
• Accepts and records checks, money orders and certified checks for daily deposits.
• Can complete month end and/or assist with month end as a substitute for the property manager if out.
• Ensures that all financial reporting, records and paperwork is performed correctly and in a timely manner.
• Timely reporting of any property loss on liability related incidents to the insurance company.
• Timely reporting of any work related injuries to the workers’ compensation insurance company.
• Processes evictions and attends court appearances.
• Assists with preparation and administration of the community operating budget, including control of monthly expenses using the Budget Control System.
• Completes move-in and move-out inspections as directed by supervisor.
• Comply with all local, state and federal regulations as well as all company policies and procedures.
• Manages entire property and all team in the temporary absence of the Property Manager.
• Walks property as required to ensure curb appeal, models, vacant units, building standards are met.
• Responsible for all other duties as assigned by supervisor.

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