Maintenance Supervisor (Gramercy)

Job Locations US-IN-Carmel
Position Type
Regular Full-Time




The Maintenance Supervisor is the senior level maintenance person on site and is responsible for the overall maintenance of the Property, including planning, coordinating, budgeting, organizing and maintaining the physical needs of the site. The Maintenance Supervisor will perform and direct other maintenance personnel in the repair and maintenance of HVAC systems, electrical/mechanical systems, plumbing, grounds, structural elements, mechanical equipment and refurbishment of apartments.


Core Competencies

Building Effective Teams


Computer and Technical Skills

Managing Performance

Organization of Work

People Development


Work Environment/ Safety



High School Diploma or equivalent

Valid Driver’s License

EPA Designation/Certification required



Four years progressive maintenance/repair of HVAC, mechanical, electrical, plumbing and grounds maintenance in multi-family or commercial property

Supervisory and training experience highly desired

Math proficiency sufficient to assist in budget preparation, expense monitoring and other maintenance needs

Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations

Computer proficiency in Microsoft Office and Yardi a plus

Must be able to lift up to 50 lbs consistently and up to 100 lbs with the help of a lifting device

Ability to operate a two-axle motor vehicle

Ability to maintain 24-hour, on-call status

Ability to operate all necessary tools/equipment to perform the essential functions of the position

Demonstrated experience and working knowledge of OSHA standards and other environmental safety standards

Ability to perform a variety of duties in all types of weather


Special Requirements

High degree of professionalism

Exceptional leadership, management, communication and collaboration skills

Transparency, reporting, and sharing information effectively across all departments

Results oriented and solution focused

High degree of accountability and ownership

Excellent judgment and decision making skills

Excellent organizational and time management skills including ability to multitask, prioritize and meet changing deadlines

Excellent internal and external customer service skills


  • Schedules, assigns and/or performs all maintenance functions, including responsibility to complete service requests within 24 hours and refurbishing vacant units within five (5) business days or less.
  • Supervises, coaches, hires, disciplines, and terminates maintenance staff (in tandem with property manager).
  • Supervises, guides and schedules training, when necessary of all maintenance personnel in the maintenance and repair of HVAC systems, electrical systems, mechanical stems, plumbing, grounds, structural elements, motor vehicles and equipment.
  • Completes move-in and move-out inspections with accuracy and thorough documentation.
  • Oversees, plans and inspects all work related to apartment turns.
  • Supervises and/or performs all work related to maintenance of the property’s curb appeal.
  • Implements and oversees cleaning and maintenance programs for grounds, office/clubhouse, common areas and work areas.
  • Schedules and performs regular inspections of all grounds, structures and systems and documents and corrects problems, if any.
  • Supervises and provides or schedules training for employee use of company equipment and/or vehicle.
  • Assists in the maintenance portion of the overall property budget and ensures that all maintenance operating expenses remain within the existing budget.
  • Develop and implement an inventory control program along with a preventative maintenance program and audits annually to make sure it is meeting standards.
  • Responsible for ordering all maintenance supplies and all expenditures within company guidelines and budget.
  • Direct and supervise the day-to-day administrative operations of the maintenance functions including the scheduling and assignment of work, submission of reports and paperwork (invoices, time sheets, new hire/termination information, employee counseling and evaluations) and record keeping functions in a timely manner, including sanding/salting and smoke detector battery replacement logs.
  • Purchases all maintenance supplies and materials in a cost-effective and efficient manner.
  • Prepares request for quotes and work scopes and follows company procedure in obtaining bids on purchases or work to be performed.
  • Conducts inspections of contracted work - checking for the quality and conformance with specifications and costs and taking appropriate action if not meeting specifications or quality.
  • Timely reporting of any property loss on liability related incidents to the insurance company via our incident report.
  • Timely reporting of any work related injuries to the workers’ compensation insurance company via our incident report.
  • Comply with all local, state and federal regulations as well as all company policies and procedures.
  • Responsible for all other duties as assigned by supervisor.



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