Regional Property Manager (Louisville & Indianapolis Portfolio)

Job Locations US-IN-Indianapolis | US-KY-Louisville
ID
2022-1433
Category
Management
Position Type
Regular Full-Time

Overview

The Regional Property Manager is responsible for overseeing a portfolio of properties of approximately 2000 units in multiple locations. The Regional Property Manager will oversee Property Managers, Senior Property Managers and Multi-Site Property Managers within their portfolio. The Regional Property Manager will ensure that each property meets or exceeds its financial performance targets and ownership objectives.

Qualifications

Training/Education

College degree in finance, property management, business, real estate, or other applicable degree preferred

CPM or CAPS designation a plus

Valid Driver’s License and reliable transportation a must

Travel will be required

 

Experience/Skills 

Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred.

Minimum of five years of successful supervisory experience including managing a large team, senior or multi-site managers.

Successful background in hiring, coaching, and developing employees.

Strong background in managing diverse types of multi-family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred.

Focus on marketing, lease-ups, rehab and repositioning assets.

Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties.

Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO.

Special Requirements

Demonstrates a passion for winning

High-energy, enthusiastic

High learning agility

Coachable

Provides and solicits feedback

Embraces change

Values and promotes teamwork

Customer-centric; puts customer needs first

Exceptional analytical and problem-solving skills

Strong interpersonal skills

Highly developed verbal and written communication skills

Close attention to detail, strong organizational skills, and ability to prioritize and multi-task

Ability to manage multiple assignments with changing priorities

High degree of accountability, sense of urgency, flexibility, and adaptability

High degree of professionalism and integrity

Responsibilities

  • Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio.
  • Implements annual budget process.
  • Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve <1% delinquency by end of month.
  • Increases property CNOI annually to meet or exceed property budgets.
  • Conducts monthly financial reviews with on-site Property Managers, Senior Property Managers, Multi-Site Property Managers, and addresses variances.
  • Partners with the RVP to establish and implement a monthly forecasting process for each asset.
  • Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters.
  • Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues.
  • Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits.
  • Ensures marketing initiatives and advertising/leasing plans are developed and executed.
  • Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits.
  • Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues.
  • Creates and implements action plans for under-performing assets.
  • Works with Compliance as the liaison with regulatory agencies and executes on follow-up (i.e. IHFA, HUD, etc.).
  • Communicates with outside owners, investors, and/or delegates as appropriate.
  • Ensures accuracy of and delivers monthly executive summary and variance reports.
  • Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion.
  • Documents and archives all communications with owners/clients.
  • Serves as a team member in the various processes of acquisitions, dispositions, fee managed and new construction, providing assistance and feedback on the marketability and management of assets.
  • Participates in the completion of the due diligence process on third party management opportunities and potential acquisitions.
  • Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines.
  • Performs employee appraisals and administers appropriate action.
  • Develops site team members for future growth with the company.
  • Holds teams accountable to ensure policies for property operations are adhered to.
  • Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently.
  • Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues and other corporate business.
  • Manages employee relation issues with Human Resources.
  • Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management.
  • Reviews EEO and EHO complaints with RVP, HR, and Legal Department.
  • Works with in-house legal counsel in managing property related litigation.
  • Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations.
  • Develops, completes, and distributes all reports in a timely fashion as required.
  • Achieves established KPI’s and company goals.
  • Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans.
  • Other duties as assigned by the RVP.

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