Regional Maintenance Manager

Job Locations US-IN-Indianapolis
ID
2022-1556
Category
Management
Position Type
Regular Full-Time

Overview

The Regional Maintenance Manager is responsible for working directly with RVP’s, RPM’s and on-site personnel across their assigned region/portfolio to provide maintenance solutions and training to optimize performance, ensure compliance and a safe workplace and deliver exceptional customer service while meeting owner’s objectives. The Regional Maintenance Manager is the RPM’s and RVP’s key contact for analyzing property performance related to maintenance. The Regional Maintenance Manager will provide support to the Regional Management team through effective communication and detailed reporting.

Qualifications

Training/Education

Multi-Family Maintenance Operations or Multi- Family Construction experience required.

College Degree or Industry Certification preferred.

HVAC certification is required.

Valid driver’s license and transportation.

 

Experience/Skills

Experience with progressively increased levels of responsibility managing property maintenance or construction projects.

Previous team supervisory and training experience within Multi-Family operations or construction.

Greater than 50% travel including extended overnights required.

Experience managing diverse types of communities – new construction, renovations, mid-rise, high-rise, student housing and historic preservation.

Knowledge of HUD Policies and Procedures including REAC Inspections.

Experience in Budget Review and CapEx projects. Including RFP and competitive bid process.

Strong track record of successful personnel management – including vendor relationships and scheduling.

 

Special Requirements

Demonstrates a passion for winning.

High-energy, enthusiastic.

High learning agility.

Coachable.

Provides & solicits feedback.

Manages by metrics.

Embraces change.

Values & promotes teamwork.

Customer-centric; puts customer needs first.

Exceptional analytical and problem-solving skills.

Strong interpersonal skills.

Highly developed verbal and written communication skills.

Close attention to detail, strong organizational skills, and ability to prioritize and multi-task.

Ability to manage multiple assignments with changing priorities.

High degree of accountability, sense of urgency, flexibility, and adaptability.

High degree of professionalism and integrity.

Responsibilities

Essential Functions 

  • Assists Regional Management teams with recruiting and screening candidates for Maintenance Supervisor and Maintenance Technicians in the field as requested.
  • Implements REAC Inspection training, preps for REAC inspections and ensures REAC scores meet company goals.
  • Researches and makes recommendations on new products, services, or operational efficiencies.
  • Assist the Director of Sustainability with energy conservation initiatives at assigned properties.
  • Ensures all properties are following various regulatory requirements including EPA, OSHA, and local and state health and safety ordinances.
  • Conducts regular property inspections to ensure compliance with Buckingham policies and procedures.
  • Mentors, coaches, provides training and orientation for all Maintenance Supervisors to develop their skill sets.
  • Serves as a contact for field maintenance personnel when technical questions or issues arise.
  • Manages preventative maintenance program to ensure assigned portfolio is in compliance with policy & procedures.
  • Develop and implement both hands-on and classroom training programs for maintenance.
  • Builds pipeline of vendors to ensure best pricing, terms and services.
  • Remain knowledgeable of industry maintenance best practices.
  • Other duties as assigned by the National Director of Maintenance.

Capital Improvement Projects

  • Supports the property management team with developing appropriate scope of work for budgeted projects, overseeing detailed and written specifications for capital improvement projects as requested.
  • Conducts annual inspections of each property prior to the annual budget process and provides Regional Leadership recommendations for improvements.
  • Reviews and prepares the appropriate vendor/contractor for all projects, recommends the selection of each vendor/contractor to the Management team, and assists with contract preparation.

New Business Development and Acquisitions

  • Coordinates and assists with the physical aspects of all due diligence initiatives on new properties.
  • Acts as consultant to outside clients on asset preservation and/or due diligence projects as directed by the Director of Maintenance.
  • Assists with new product walk, walk sign off process.

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