Floating Property Manager

The Operations Specialist plays a critical, hands-on role in supporting the operational success of the company portfolio, while providing targeted training and development for on-site teams. This dynamic position combines property management expertise with proactive training initiatives to enhance property performance, staff competency, and resident satisfaction. This role requires extensive travel to assigned properties, providing both leadership during vacancies or transitions and individualized training support for team members at varying skill levels.

This is a traveling position with approx. 75% travel to all Buckingham Managed Communites. (IN, OH, KY, IL, CO, NC, GA, TN)

Education

• Minimum of a high school diploma with a college degree preferred
• CAM designation preferred

 Experience & Skills

• Minimum of 4 years of multi-family property management experience
• At least 2 years of experience in leasing, marketing or training roles
• Strong leadership, communication and interpersonal skills
• Proven ability to motivate teams, resolve issues and improve performance
• Proficiency with property management software, such as Yardi Voyager and CRM
• Solid understanding of fair housing laws and industry regulations
• Exceptional organizational, time management and training facilitation skills
• Excellent computer skills, particularly with Microsoft Office Suite
• Valid driver’s license, reliable transportation
• Must have ability to travel extensively, to include overnight stays in various locations throughout portfolio

Property Operations & Leadership

• Oversee day-to-day operations at assigned properties, stepping in during leadership vacancies, underperformance or when additional support is needed.
• Ensure a positive living experience for residents by addressing concerns, resolving issues and maintaining property standards.
• Supervise on-site teams, foster a positive work environment, and promote professional development.
• Provide short-term coverage for Leasing, Assistant Manager or Property Manager positions as needed.
• Manage property to budget, monitor financial performance, track expenses and implement strategies to meet or exceed ownership objectives.
• Be an ambassador of compliance with all applicable local, state and federal regulations, fair housing laws and company policies.
• Suggest adjustments or execute delivered marketing and leasing strategies to maximize occupancy, including conducting property tours, assisting with lease signings and support resident retention efforts.
• Monitor occupancy trends, analyze leasing performance, and recommend operational adjustments or training interventions to improve results.
• Oversee maintenance operations, coordinate repairs and ensure preventative maintenance programs uphold property standards and resident satisfaction.

Training

• Conduct one-on-one and group training sessions for on-site employees, focusing on leasing, operations, sales, marketing and software systems.
• Develop, update and implement training programs for new hires and underperforming employees.
• Assist with and collaborate on revisions to company procedures and training materials.
• Deliver onboarding sessions to support successful assimilation of new employees.

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